Give the gift of a smooth immigration journey

Data Security

We take security very seriously here at SimpleCitizen. And for good reason: every person, family, and business using our product expects their data to be protected and secure. We understand how important the responsibility of safeguarding this data is to our customers, and we are proud to exceed the industry standard when it comes to protecting your information.

Data Center Security

Our data centers use world-class protection. This means that the infrastructure is secured by electronic surveillance, trained security guards, and environmental scanning. This level of infrastructure security around the data centers is maintained 24-7-365.

Data Backups

Continuous monitoring and redundancy ensure that all data help to protect your data from being lost in the system. We use multiple instances to not only ensure that you have access to your data when needed but it is also updated and always free of error.

Data Encryption

SimpleCitizen is protected by 256 Bit SSL encryption. Any transmissions on our site are guarded with encryption on both ends that is considered to be the highest available. By choosing this type of encryption we can assure you that you are the only person that can access this information.

Compliance

Do not worry, all of your data is stored and processed using systems that are in compliance with more than 18 assurance programs managed by various US government agencies and international groups.

Questions? Concerns?

Feel free to email our security team at [email protected] to discuss any concerns you may have.

Privacy Policy

Last Updated: May 26, 2021

SimpleCitizen, Inc. (“SimpleCitizen”) is committed to protecting your privacy. We have prepared this Privacy Policy to describe our practices regarding the personal information that may be collected from users of our websites which post this Privacy Policy, including https://www.simplecitizen.com (“Site”), SimpleCitizen’s iOS, Android, and other mobile applications (“Apps”), and other related services (collectively, the “Services”). By submitting personal information through the Services, you expressly consent to the processing of your personal information in the U.S. in accordance with this Privacy Policy. The use of personal information collected through our service shall be limited to the purposes described in this Privacy Policy. This Privacy Policy forms part of the SimpleCitizen Terms and Conditions of Use.

IMPORTANT NOTICE REGARDING CHILDREN UNDER 13: This Privacy Policy generally applies to the users of our Services. If however, a user identifies themselves as under the age of 13 (a “Child”), we will collect, use and share the Child’s information as described in the subsection below entitled “A Special Note About Children”.

1. Data You Provide To Us

We collect information from you, such as first and last name, gender, e-mail and mailing addresses, professional title, company name, and password when you create an account to log into Services. We also may retain information on your behalf, such as files and messages that you store using your account. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail. When you participate in one of our surveys, we may collect additional profile information. We also collect other types of personal information and demographic information that you provide to us voluntarily.

2. Data Collected Via Technology

To make our Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, unique device identifiers, information about how you use our Site and Apps, and/or a date/time stamp for your visit. We also use cookies and web beacons (as described below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. Like most internet services, we automatically gather this data and store it in log files each time you visit our Site, use our Apps, or access your SimpleCitizen. We may link this automatically-collected data to personally identifiable information.

Cookies

Cookies are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site.

“Web Beacons”

Web Beacons are digital images we use to log information on our Site and in our emails. We use web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use web beacons to tell if you open or act on our emails.

“Flash Cookies”

Flash Cookies are used to store your preferences such as volume control or to display content based upon what you view on our websites to personalize your visit. Third party partners who provide certain features on our websites, such as videos, may place Flash cookies on your device. They may use Flash cookies to track your web browsing activity and to display personalized advertising. Flash cookies are different from other cookies because of the amount of, type of, and way in which data is stored. Cookie management tools provided by your browser usually will not remove Flash cookies. We do not control the privacy practices of the third parties who place or track Flash cookies and this privacy policy does not cover their practices. You should visit the privacy policies of companies who place Flash cookies to understand their practices.

3. Analytics

We use analytics services to help analyze how users use the Services. These services use cookies and scripts to collect and store information such as how users interact with our Apps, errors users encounter when using our apps, device identifiers, how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics only to improve our Site, our Apps, and our Services. Please see the following links for more information about Google Analytics: http://www.google.com/privacy_ads.html, http://www.google.com/privacy.html, and http://www.google.com/analytics/tos.html.

4. Forums

Our Services may from time to time offer community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

5. Use of Your Data

Personal information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. SimpleCitizen uses your personal information in the following ways: to create and maintain your account; to identify you as a user in our system; to operate, maintain, and improve our Site, Apps, and Services; to personalize and improve your experience; to send you administrative e-mail; to respond to your comments or inquiries; to send you surveys, promotional communications about our products and services with your permission; to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback with your permission.

6. Disclosure of Your Personal Information

We will share your personal information with third parties only in the ways that are described as follows or with your express consent:

Affiliates

Although we currently do not have a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), we may in the future. We may share some or all of your information with these Affiliates, in which case we will require our Affiliates to honor this Privacy Policy.

Third Party Service Providers

We may share your personal information with third party service providers for the sole purpose of providing you with the Services that we offer you through our Site (“Internal Purposes”). For example, we may share data with service providers who host our websites or provide email services on our behalf.

Other Disclosures

SimpleCitizen may disclose information about you if it believes such disclosure is necessary to (a) comply with laws or to respond to lawful requests and legal process; or (b) protect or defend the rights, safety, or property of SimpleCitizen, users of the Services, or any person including to enforce our agreements, policies, and terms of use, or (c) in an emergency to protect the personal safety of any person (collectively, “a”, “b” and “c”, Enforcement Purposes”).

We may also share information about you in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company. In these circumstances, we will only share information with a company that has agreed to data privacy standards no less stringent than our own. In the event that information is shared in this manner, notice will be posted on our Site.

We may also transfer or share de-identified, so called “anonymized” information which has been encrypted or otherwise had those elements of personally identifiable information removed, and/or aggregated data, with other third parties for their own uses.

7. Choices Regarding Your Personal Information

We offer you choices regarding the collection, use, and sharing of your personal information. When you receive newsletters or promotional communications from us, you may “opt-out” by following the unsubscribe instructions provided in e-mails you receive from us or by contacting us directly at the contact information below. Most web browsers are set to accept cookies by default. If you prefer, you can typically remove and reject cookies from our Site with your browser settings. If you remove or reject our cookies, it will affect how our Site and Services work for you.

When you visit the Site, we and others give you the following choices about use of mechanisms for tracking, including tracking of your online activities over time and across different websites and online services by third parties:

• Most web browsers are set to accept cookies by default. If you prefer, you can typically remove and reject cookies from our Site with your browser settings. If you remove or reject our cookies, it will affect how our Site and Services work for you.
• You may also render some web beacons unusable by rejecting their associated cookies. If you choose to decline cookies, certain features of the Sites and Services that placed the cookie may not function properly or at all as a result.
• If you do not wish for us to track emails we send you, some email services allow you to adjust your display to turn off HTML or disable download of images which should effectively disable our email tracking, or you may unsubscribe from our marketing emails as described above.
• You may opt out of tracking of certain information collected by Google Analytics, one of our analytics providers as discussed above, on the Sites by clicking here.

While we and others give you the choices described in this Privacy Policy, there are many ways web browser signals and other similar mechanisms can indicate your choice to disable tracking, and we may not be aware of or honor every mechanism.

8. Changes to Personal Information

You may change some of your personal information in your account by editing your profile within the Service. You may also request changes or deletions by e-mailing us at the e-mail address set forth below. We will respond to your request, when permitted by law, within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may be unable to delete information that resides in our archives.

9. Security of Your Personal Information

SimpleCitizen takes reasonable steps to help protect your personal information in an effort to prevent unauthorized access, use, or disclosure. Despite these measures, you should know that SimpleCitizen cannot fully eliminate security risks associated with personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Any content you post while using the Services is at your own risk. If you have any questions about security on our Site or Apps, you can contact us at the contact information set forth below.

10. A Special Note About Children

We are required under the Children’s Online Privacy Protection Act (“COPPA”), with limited exceptions, to obtain verifiable parental consent in order to collect, use or disclose personal information from Children. COPPA severely restricts what information can be collected from Children. For this reason, Children are prohibited from using the Services. The Services are not directed at Children, and SimpleCitizen does not knowingly collect any information from Children. If we learn that we have received any information from Children, we will use that information only to respond directly to that Child (or a parent or legal guardian) to inform him or her that he or she cannot use the Services and subsequently we will delete that information from our own servers. If you are a parent or legal guardian of a Child, you may, in compliance with the Terms of Service, use the Services on behalf of such Child. Any information that you provide while using the Services on behalf of your Child will be treated as Personal Information as otherwise provided herein.

11. Attorneys

Attorneys, paralegals, and other staff must be mindful of confidentiality. SimpleCitizen does not have, and will not accept, any obligations of confidentiality with respect to any communications other than those expressly stated in this Privacy Policy and the Terms of Service.

12. Contact Information

SimpleCitizen welcomes your comments or questions regarding this Privacy Policy. Please e-mail us at [email protected] or contact us at the following address:

SimpleCitizen, Inc.
310 S. Main St.
Suite 1050
Salt Lake City, UT 84101

Data Protection Officer: Ayde Soto

Email address: [email protected]

For requests regarding data subject rights contact [email protected] and we will promptly verify and respond.

13. Changes to Privacy Policy

SimpleCitizen may change this Privacy Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date above. If such changes are material, a notice of the changes will be posted along with the revised Privacy Policy, prior to the change becoming effective. We encourage you to visit this page from time to time for the latest on our privacy practices.

Terms & Conditions of Use

Last Updated: October 17, 2019

PLEASE READ THIS TERMS OF USE AGREEMENT (THE "TERMS") CAREFULLY. BY ACCESSING OR USING THIS WEBSITE OR ANY OTHER WEBSITES OF SimpleCitizen, INC. ("SimpleCitizen") WITH LINKS TO THESE TERMS (COLLECTIVELY, THE "WEBSITE") IN ANY WAY, INCLUDING USING THE SERVICES ENABLED VIA THE WEBSITE (THE "SERVICES") BY SimpleCitizen OR USERS OF THE SITE ("USERS"), CLICKING THE "I ACCEPT" CHECK BOX, OR MERELY BROWSING THE WEBSITE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS, YOU MAY NOT ACCESS OR USE THIS WEBSITE OR THE SERVICES.

With respect to your access and use of the Services, SimpleCitizen provides its Services to you, subject to the following Terms, which may be updated by SimpleCitizen from time to time without notice to you, and which updates become effective when posted. You are responsible for regularly reviewing these Terms. Also, you must be at least 18 years old or have the permission of your parent or guardian allowing you to use the Services.

SimpleCitizen is not a law firm or a lawyer referral service, and the employees of SimpleCitizen are not in any way acting as your attorney. No content provided by SimpleCitizen is to be construed as legal advice, nor should it be construed as a substitute for the advice of an attorney. SimpleCitizen offers general information about the law and does not provide any legal advice.

In addition, when using particular Services, you and SimpleCitizen shall be subject to any posted guidelines or rules applicable to such sites or services, which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into these Terms. In the event that any of the Terms contained herein conflict with such guidelines or rules, these Terms shall control.

You must provide all equipment and software necessary to connect to the Services, including but not limited to, a computing or mobile device that is suitable to connect with and use the Services, and all corresponding backup, recovery, and maintenance services. You are solely responsible for any fees, including internet connection or mobile fees, that you incur when accessing the Services.

Our Privacy Policy is located at https://www.simplecitizen.com/privacy-policy/. Your acceptance of these Terms constitutes your acceptance of such Privacy Policy, which is hereby incorporated by reference.

1. Permitted Use

• Services Subject to these Terms, SimpleCitizen hereby grants you the right to access and use the Services solely for the purposes of accessing Services as an individual, for personal, non-commercial use. The SimpleCitizen content and software is the proprietary property of SimpleCitizen and/or its suppliers and Partners and are protected by U.S. and international copyright and other intellectual property laws. The names of actual companies and products which may be listed within the Services may be the trademarks of their respective owners. SimpleCitizen reserves the right to suspend, cancel or limit the use of the Services with or without cause, and with or without notice. For example, we may suspend, cancel or limit your use if your use violates these Terms.
• Mobile Application Use By downloading any application from SimpleCitizen, installing or using any mobile application, or any portion thereof ("Application") you agree to the following Application use. SimpleCitizen grants you a non-transferable, non-exclusive, limited right and license to install and use Application solely and exclusively for your personal, non-commercial use. You may not use the Application in any manner that could damage, impair, disable, or overburden the Application (or servers or networks connected to the Application), nor may you use the Application in any manner that could interfere with any other party’s use and enjoyment of the Application (or servers or networks connected to the Application). You agree that you are solely responsible for your use of the Application, any breach of your obligations under the Terms, and for the consequences (including any loss or damage which SimpleCitizen may suffer) of any such breach.

2. Links to Third Party Sites

The Services may contain links to third party websites ("Linked Sites"). SimpleCitizen has no control over these Linked Sites or the content within them. SimpleCitizen cannot and does not guarantee, represent, or warrant that the content contained in the Linked Sites, including, without limitation other links, is accurate, legal, and/or inoffensive. SimpleCitizen does not endorse the content of any Linked Site, nor do we warrant that a Linked Site will not contain computer viruses or other harmful code that can impact your computer or other web access device. By using the Services to search for or link to another site, you agree and understand that such use is entirely at your own risk, and that you may not make any claim against SimpleCitizen for any damages or losses whatsoever resulting from such use. However, if you experience a problem with a Linked Site, please let us know at [email protected], and we will investigate the link and take appropriate action.

3. Mobile Application Proprietary Rights

You acknowledge that (a) the Application contains proprietary and confidential information that is protected by applicable intellectual property and other laws, and (b) SimpleCitizen and/or third parties own all right, title and interest in and to the mobile Application and content, excluding content provided by you, that may be presented or accessed through the Application, including without limitation all Intellectual Property Rights therein and thereto. "Intellectual Property Rights" means any and all rights existing from time to time under patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all Application, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. You agree that you will not, and will not allow any third party to, (i) copy, sell, license, distribute, transfer, modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from the Application or content that may be presented or accessed through the Application for any purpose, unless otherwise permitted, (ii) take any action to circumvent or defeat the security or content usage rules provided, deployed or enforced by any functionality contained in the Application, (iii) use the Application to access, copy, transfer, transcode or retransmit content in violation of any law or third party rights, or (iv) remove, obscure, or alter SimpleCitizen’s or any third party’s copyright notices, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Application.

4. No Unlawful or Prohibited Use

As a condition of your use of the Services, you warrant to SimpleCitizen that you will not use the Services for any purpose that is unlawful, encourages illegal behavior, or is prohibited by these Terms. You agree not to use the Services in any manner, which could damage, disable, overburden, or impair the Services or interfere with any other party’s use and enjoyment of the Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Services.

5. Billing

In order to use the Services you must provide SimpleCitizen accurate and complete billing information, including legal name, address, and telephone number. When you submit credit card information, you give SimpleCitizen express permission to charge all user fees, subscription charges, and any other charges and fees incurred for using the Services ("Fees") to the designated credit card. SimpleCitizen reserves the right to terminate these Terms and your access to and use of the Services if you do not provide a valid credit card for the payment of Fees, or if any Fees are not timely paid. All Fees may be billed in advance upon commencement of your use of the Service, and are non-refundable. There will be no refunds or credits for partial use of the Service. Any add-on features or Services not provided in your service plan will be billed in accordance with specific terms provided at the time the add-on features or Service is requested by you. All payments of Fees are exclusive of federal, state, local and foreign taxes, duties, tariffs, levies, withholdings and similar assessments (including without limitation, sales taxes, use taxes and value added taxes), and you agree to bear and be responsible for the payment of all such charges, excluding taxes based upon SimpleCitizen’s net income.

6. No Legal Advice

The Services may include access to certain legal information, including, information, articles, legal forms, and documents. Such information, if provided within the Services, is not legal advice and may not be relied upon as legal advice. SimpleCitizen cannot guarantee that all the information, forms or documents provided via the Services are current or correct. Neither the Services, nor anything provided by SimpleCitizen, is a substitute for the advice of a competent attorney. If specifically selected by you, a portion of Fees may include a pre-negotiated fee to an independent third party attorney or law firm ("Lawyer") for the delivery of legal services and advice by such Lawyer directly to you (collectively "Legal Services"). The Services do not include, nor does SimpleCitizen in any way provide, Legal Services. All Legal Services are provided to you via a direct and separate relationship between you and a Lawyer. SimpleCitizen does provide access to independent attorneys. When an independent attorney is accessed to review documents and forms as part of the ‘Attorney Review’ services offered by SimpleCitizen, inc., this is done through the Limited Scope Agreement (“Agreement”). This Limited Scope Agreement is between the independent law firm and/or independent attorney, and you (the “Client,” “you,” or “your”) for the review of your immigration document and forms. SimpleCitizen, Inc. is not a party to this Agreement. When you opt in for the ‘Attorney Review’ services via this Agreement, you agree SimpleCitizen, Inc. is not liable for service performed pursuant to this Agreement. A limited scope representation means that the amount of work the attorney performs for you is limited to certain tasks. Limited scope representation is a means to provide access to legal services while making legal help affordable. The remainder of tasks required outside the scope of this Agreement, if any, will be your sole responsibility. You may choose to hire your attorney or another attorney to perform the additional tasks for additional fees. You may view a copy of the Limited Scope Agreement here. You will also be provided a copy of this agreement upon request at any time after purchasing the "Attorney Review".

Each Lawyer is solely responsible for all Legal Services provided to you. Your use of the Services does not create nor constitute an attorney-client relationship between you and SimpleCitizen, any SimpleCitizen employee, or any Lawyer. Your use of the Services is intended for general informational purposes only and is not a substitute for consultation with a Lawyer licensed to practice in your jurisdiction about your specific legal issues, and you should not rely upon such information.

All other fee arrangements must be negotiated directly between you and a Lawyer. Lawyers may require that you execute an attorney engagement agreement or a paid retainer prior to the delivery of any Legal Services.

Lawyers may provide certain information for inclusion in their profiles on the SimpleCitizen website. Such profiles are advertisements and you should always conduct your own investigation of a Lawyer. SimpleCitizen does not verify or warrant the accuracy of information included on the profiles of Lawyers. SimpleCitizen disclaims any responsibility for the information on the profiles of Lawyers, as well as any information on websites linked from such profiles. SimpleCitizen expressly disclaims any representation or warranty of any kind with regard to the quality or outcome of the Legal Services to be performed by any Lawyer. There is no guarantee that by using the Services, or any Legal Services provided by any Lawyer, that you matter will have a successful outcome. SimpleCitizen is not a lawyer referral service nor prepaid legal services plan. SimpleCitizen makes no endorsement of any Lawyer which may be listed on SimpleCitizen website, nor is the inclusion in such listed meant to imply that engaging with any such Lawyer is otherwise appropriate. You must carefully consider a Lawyer’s knowledge and experience prior to any engagement for Legal Services.

7. Privacy and Disclosure of Information

We believe that your privacy and the privacy of all our users are important. Please review our Privacy Policy http://www.simplecitizen.com/privacy-policy/. SimpleCitizen reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post, or to remove any information or materials, in whole or in part, in SimpleCitizen’s sole discretion. You agree to our use of your data in accordance with Privacy Policy.

8. Termination

These Terms will continue to apply until terminated by either you or SimpleCitizen as set forth below. You may terminate these Terms at any time by permanently deleting the Application from your mobile device in its entirety or ceasing your use of the Services. Your rights automatically and immediately terminate without notice from SimpleCitizen or any Third Party if you fail to comply with any provision of these Terms. In such event, you must immediately delete the Applications.

9. Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless SimpleCitizen, its partners, affiliates and their respective directors, officers, employees and agents from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable attorneys fees) arising out of or accruing from your use of the Services, including your downloading, installation, or use of the Services, or your violation of these Terms or documents it incorporates by reference.

10. Warranty Disclaimer

SimpleCitizen does not promise that the Services will be error-free, uninterrupted, nor that the Services will provide specific results from your use of any content, search or link on them. The Services and all content contained within them are delivered on an "AS IS" and "AS AVAILABLE" basis without warranty of any kind. SimpleCitizen does not warrant or represent that files you download from the Services will be free of viruses or other harmful features. You are solely responsible for any damage to your mobile device, or other device, or loss of data that results from such use. SimpleCitizen DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

11. Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, TORT OR NEGLIGENCE, WILL SimpleCitizen, OR ITS AFFILIATES AND PARTNERS, BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) THAT ARISE OUT OF OR ARE RELATED TO YOUR USE OF THE SERVICES. IN NO EVENT SHALL SimpleCitizen’S AGGREGATE LIABILITY, OR THE AGGREGATE LIABILITY OF SimpleCitizen’S AFFILIATES AND PARTNERS, TO YOU FOR ANY LOSS, DAMAGE OR CLAIM RELATED TO OR ARISING OUT OF THE SERVICES EXCEED THE GREATER OF THE FOLLOWING: (A) TOTAL AMOUNTS PAID BY YOU TO SimpleCitizen FOR ACCESSING THIS SITE; OR (B) FIFTY U.S. DOLLARS ($50.00).

12. Governing Law/Arbitration

These Terms shall be treated as though executed and performed in the State of Utah, and shall be governed by and construed in accordance with the laws of the State of Utah, USA, without regard to its conflicts of law provisions. Neither the United Nations Convention on Contracts for the International Sale of Goods nor any enactment of the Uniform Computer Information Transactions Act shall apply to these Terms. Any dispute relating in any way to your use of the Services permissible under these Terms shall be submitted to confidential arbitration in Utah, except that to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of Utah. You hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts of Utah. Arbitration under these Terms shall be conducted pursuant to the Commercial Arbitration Rules then prevailing at the American Arbitration Association. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms shall be joined to an arbitration involving any other party subject to these Terms, whether through class action proceedings or otherwise. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the Services or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever banned. SimpleCitizen operates the Service from its offices in the State of Utah. In any action or proceeding to enforce or interpret these Terms, the prevailing party will be entitled to recover from the other party its costs and expenses (including reasonable attorneys’ fees) incurred in connection with such action or proceeding and enforcing any judgment or order obtained.

13. License Grant to SimpleCitizen

Unless otherwise agreed to in a separate written agreement between you and SimpleCitizen that was signed by an authorized representative of SimpleCitizen, by distributing, disseminating or uploading content through the Services ("User Content"), you hereby grant to SimpleCitizen a worldwide, non-exclusive, transferable, assignable, fully paid-up, royalty-free, license (with the right to grant and authorize sublicenses) to host, transfer, display, perform, reproduce, distribute, compress or convert for distribution, and otherwise use your User Content, in any media formats and through any media channels, solely in order to publish and promote such User Content in connection with services offered or to be offered by SimpleCitizen. Such license will apply to any form, media, or technology now known or hereafter developed.

14. License Grant to other Users

You understand that any User Content may be provided to and accessed by Lawyers. By distributing or disseminating User Content through the Services, you hereby grant to each Lawyer that is authorized to access your User Content a non-exclusive license to access and use your User Content under the terms indicated by you when you uploaded such User Content.

15. USCIS Direct Submission Online Application ("Direct Submission")

Upon choosing the Direct Submission service as offered by SimpleCitizen, the company will use the U.S. government operated USCIS Electronic Immigration System website, "ELIS", to create an account and submit the selected USCIS forms directly using the ELIS portal. As part of the Direct Submission service, you are expressly authorizing SimpleCitizen to setup, create and manage an account on ELIS in order to submit the USCIS application completed using the SimpleCitizen service. In order to create an account on ELIS, you expressly authorize SimpleCitizen to use unique credentials including but not limited to security question answers, email addresses, and passwords. The submission and application process will be managed by SimpleCitizen to complete updates and communication between you and the USCIS through ELIS. Any application data and information submitted by you to SimpleCitizen will be passed on the USCIS and U.S. government through the ELIS portal.

In order to use the Direct Submission service through SimpleCitizen your consent is required for SimpleCitizen’s use of your payment credentials (credit card numbers, etc.) for satisfying any and all accompanying USCIS fee(s) associated with the submission of your form(s), use and access of the Department of Homeland Security computer system and the USCIS Privacy Act Statement when creating an account on the ELIS system. If you wish to terminate SimpleCitizen’s management of your application on ELIS and have management of your application transferred to you, contact SimpleCitizen directly at [email protected]. A transfer of the management of an account on ELIS will compromise SimpleCitizen’s ability to provide communication and updates regarding the submission of an application.

Upon requesting the Direct Submission service, SimpleCitizen will electronically submit your forms with accompanying data and information directly to the USCIS using the ELIS system. You maintain the responsibility of any and all review of the form(s) submitted though SimpleCitizen to be free of error before any request for Direct Submission is made. SimpleCitizen does not guarantee any acceptance of any form(s) by the USCIS. If your application is rejected by the USCIS for incomplete information or data, or there are technical complications on the part of the ELIS system then you are responsible for the direct manual filing of your application to the USCIS. Through requesting the Direct Submission service, you expressly authorize SimpleCitizen to send all data and information in connection with your application to the USCIS and any other U.S. government agency and retrieve any receipts or documentation related to USCIS submissions on your behalf.

16. General

These Terms are the final, complete, and exclusive agreement of the parties hereto with respect to the subject matter hereof, and supersedes and merges all prior discussions between the parties with respect thereof. These Terms shall be governed in all respects by the laws of the State of Utah, USA without giving effect to its conflict of laws provisions, or any other provisions that would result in the application of a different body of law. Both parties submit to personal jurisdiction by and venue in the state and federal courts in the State of Utah, or county in which SimpleCitizen Corporate Offices are located, and further agree that any cause of action arising under these Terms shall be brought in such venue. Notwithstanding the foregoing, SimpleCitizen may, at any time, seek injunctive or other equitable relief, wherever it deems appropriate, to protect or enforce its rights under these Terms. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. SimpleCitizen’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. These Terms and our Privacy Policy set forth the entire understanding and agreement between us with respect to the subject matter hereof, and supersedes any prior or contemporaneous understanding whether in written or oral form. The rights granted in these Terms may not be assigned or transferred by either you or SimpleCitizen without the prior written approval of the other party. Neither you nor SimpleCitizen is permitted to delegate their responsibilities or obligations under these Terms without the prior written approval of the other party.

End User License Agreement

Last Updated: May 26, 2021

This End User License Agreement (“EULA”) is a legal agreement between you and SimpleCitizen, Inc. (“SimpleCitizen”) for the software application provided by SimpleCitizen to use the Services (as defined in the applicable Terms) (“Application”). The terms used but not defined in this EULA will have the meanings set forth in the SimpleCitizen Terms and Conditions of Use under which your account was created (“Terms”). Your use of the Application, and any future release, update, or other addition to the functionality thereof, and the Services is also governed by the Terms and in the event that this EULA conflicts with the Terms, the Terms govern.

PLEASE READ THIS SOFTWARE END-USER LICENSE AGREEMENT CAREFULLY. BY ACCESSING OR USING THE SOFTWARE YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SOFTWARE.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC COMMUNICATION TO ENTER INTO BINDING CONTRACTS. TO THE EXTENT PERMITTED BY APPLICABLE MANDATORY LAW, YOU HEREBY WAIVE ANY RIGHTS OR REQUIREMENTS UNDER THE LAWS OR REGULATIONS OF ANY JURISDICTION WHICH REQUIRES AN ORIGINAL (NON-ELECTRONIC) SIGNATURE OR DELIVERY OR RETENTION OF NON-ELECTRONIC RECORDS.

1. License

Subject to the terms of this EULA, SimpleCitizen grants to you a limited, nontransferable, and nonexclusive license (without the right to sublicense) to execute the Application, in executable object code form only, solely (a) on a device that you own or control, and (b) for your use of the Service, in each case for your personal, non-commercial purposes. The Application is licensed to you, not sold, under this EULA. There are no implied licenses in this EULA.

2. Restrictions

You agree not to, and you will not permit others to, (a) license, sell, rent, lease, transfer, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Application or make the Application available to any third party, (b) copy or use the Application for any purpose other than as permitted in Section 1, or (c) modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Application.

3. Ownership

The Application and all worldwide copyrights, trade secrets, and other intellectual property rights therein, are the exclusive property of SimpleCitizen and its licensors. SimpleCitizen and its licensors reserve all rights in and to the Application not expressly granted to you in this EULA.

4. Term and Termination

This EULA and the license granted hereunder are effective on the date you first download the Application and shall continue unless this EULA is terminated. This EULA will terminate automatically without notice from SimpleCitizen if you fail to comply with any terms of this EULA. You may terminate this EULA effective immediately upon written notice to SimpleCitizen. Upon termination of this EULA, the license granted hereunder will terminate and you must stop all use of the Application, but the terms of Sections 2 and 3 through 10 (inclusive) will remain in effect after any such termination.

5. Warranty Disclaimer

TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, SimpleCitizen PROVIDES THE APPLICATION “AS-IS” AND AS TO YOU DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT. SimpleCitizen DOES NOT GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF THE APPLICATION. SimpleCitizen MAKES NO WARRANTY THAT THE APPLICATION WILL BE UNINTERRUPTED, FREE OF VIRUSES OR OTHER HARMFUL CODE, TIMELY, SECURE, OR ERROR-FREE

6. Limitation of Liability

TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, (A) SimpleCitizen WILL NOT BE LIABLE TO YOU FOR ANY LOSS OF USE, LOST DATA, LOST PROFITS OR INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES RELATING TO THE APPLICATION OR THIS EULA, EVEN IF SimpleCitizen HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (B) SimpleCitizen’S TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THE APPLICATION AND THIS EULA, WHETHER IN CONTRACT OR TORT OR OTHERWISE, WILL AT ALL TIMES BE LIMITED TO FIFTY U.S. DOLLARS (U.S. $50). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. SimpleCitizen DISCLAIMS ALL LIABILITY OF ANY KIND OF SimpleCitizen’S SUPPLIERS.

7. Export Compliance

The Application and related technology are subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree to strictly comply with all such laws and regulations and acknowledge that you have the responsibility to obtain authorization to export, re-export, or import the Application and related technology, as may be required. You will indemnify and hold SimpleCitizen harmless from any and all claims, losses, liabilities, damages, fines, penalties, costs and expenses (including, but not limited to, attorney’s fees) arising from or relating to any breach by you of your obligations under this section.

8. General

Neither the rights nor the obligations arising under this EULA are assignable by you, and any such attempted assignment or transfer shall be void and without effect. SimpleCitizen may freely assign this EULA. The United Nations Convention on Contracts for the International Sale of Goods will not apply to this EULA. Any notice to you may be provided by email to the address you have registered with SimpleCitizen. SimpleCitizen will have no responsibility to provide maintenance or support services with respect to the Application. If any provision of this EULA is unenforceable, such provision will be interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. All waivers by SimpleCitizen will be effective only if in writing. Any waiver or failure by SimpleCitizen to enforce any provision of this EULA on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion. You acknowledge that the Application contains valuable trade secrets and proprietary information of SimpleCitizen, that any actual or threatened breach of Section 2 of this EULA will constitute immediate, irreparable harm to SimpleCitizen for which monetary damages would be an inadequate remedy, and that injunctive relief is an appropriate remedy for such breach. This EULA and the Terms constitute the final, complete, and exclusive agreement between the parties regarding the Application and supersede all prior or contemporaneous agreements, understandings, and communication, whether written or oral.

9. Changes

We may amend this EULA from time to time. If we make material changes to this EULA, we will notify you by posting the change on the SimpleCitizen Service or sending you an e-mail at your primary email address, as specified in your Account. Any changes to this EULA will be effective immediately for new users of our Application; otherwise these changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of a notice on the Services. You are responsible at all times for updating your Account to provide to us your most current e-mail address. If the last e-mail address that you have provided to us is not valid, or for any reason is not capable of delivering the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes. Continued use of our Application following notice of such changes shall indicate your acknowledgement of, and EULA to be bound by, such changes. Except as otherwise provided in this EULA, no amendment to this EULA will be valid unless in a writing hand-signed by the parties.

10. Questions or Additional Information

If you have questions regarding this EULA, or wish to obtain additional information, please send an e-mail to [email protected] or write us at:

SimpleCitizen, Inc.
310 S. Main St.
Suite 1050
Salt Lake City, UT 84101

iTunes Addendum:

General

The following additional terms and conditions apply to you if you are using the Application from iTunes. To the extent the other terms and conditions of this EULA are less restrictive than, or otherwise conflict with, the terms and conditions of this Addendum, the more restrictive or conflicting terms and conditions in this Addendum apply, but solely with respect to the Application from iTunes.

Acknowledgement:

SimpleCitizen and you acknowledge that this EULA is concluded between SimpleCitizen and you only, and not with Apple, and SimpleCitizen, not Apple, is solely responsible for the Application and the content thereof. To the extent this EULA provides for usage rules for the Application that are less restrictive than the usage rules set forth for the Application in, or otherwise is in conflict with, the iTunes Terms of Service, the more restrictive or conflicting Apple term applies.

Scope of License:

The license granted to you for the Application is limited to a non-transferable license to use the Application on an iOS Product that you own or control and as permitted by the Usage Rules set forth in the iTunes Terms of Service.

Maintenance & Support:

SimpleCitizen is solely responsible for providing any maintenance and support services with respect to the Application, as specified in this EULA (if any), or as required under applicable law. SimpleCitizen and you acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.

Warranty:

SimpleCitizen is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Application to you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be SimpleCitizen’s sole responsibility.

Product Claims:

SimpleCitizen and you acknowledge that SimpleCitizen, not Apple, is responsible for addressing any claims of you or any third party relating to the Application or your possession and/or use of the Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. This EULA does not limit SimpleCitizen’s liability to you beyond what is permitted by applicable law.

Legal Compliance:

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Developer Name & Address:

As provided in Section 10 of the EULA.

Third Party Terms of Agreement:

You must comply with applicable third party terms of agreement when using the Application.

This Party Beneficiary:

SimpleCitizen and you acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of this EULA, and that, upon your acceptance of the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof.